Returns & Refunds policy

At Stationery Republic, customer satisfaction is our top priority. To ensure a smooth and hassle-free experience, we have outlined our refund and replacement policy below:

1. Eligibility for Refund or Replacement:

• Refunds or replacements are only applicable in the following cases:

  • The item delivered is damaged.

  • The item delivered is incorrect.

• To be eligible for a refund or replacement, a request must be initiated within 7 days of delivery.

2. Process to Request a Refund or Replacement:

• Contact our customer support team by emailing support@stationeryrepublic.com or through the "Contact Us" section on our website.

• Provide the following details:

  • Order ID.

  • Description of the issue (damaged or incorrect item).

  • Clear images of the product and packaging as received.

3. Review and Resolution:

• Once your request is received, our team will review the details and respond within 3 business days.

• If your request is approved, we will:

  • Arrange for a replacement of the item, or

  • Initiate a refund to your original payment method.

4. Conditions:

• Refunds or replacements will not be processed for reasons other than damage or incorrect items.

• The item must be returned in its original condition, including packaging and accessories (if any).

We strive to provide a seamless experience and value your trust in Stationery Republic. For further assistance, feel free to reach out to us.

Thank you for choosing Stationery Republic!